Refund Policy

This Canadian refund policy applies to purchases made from Stanley1913 through stanleybay1856.com.

30-day return window

You may request a return within 30 days after your order is delivered. To be eligible, the item must be unused, in its original condition and in its original packaging. Please provide the order number or other proof of purchase.

Starting a return

Contact us before sending an item back. If the return is eligible, Stanley1913 will cover the return shipping cost and will provide return instructions or a prepaid return label. Items returned without first requesting a return may not be accepted.

Damaged, missing or incorrect items

Inspect your order when it arrives. If an item is damaged, missing or different from what you ordered, contact us promptly with your order information and clear photographs so we can review and resolve the issue.

Refunds

After the return is received and inspected, we will tell you whether the refund is approved. Approved refunds are sent to the original payment method within 10 business days. Your bank or payment provider may require additional time to post the credit.

Cancellations and order changes

Contact us as soon as possible if you need to cancel or change an order before shipment. We will try to help, but a change or cancellation cannot be guaranteed once processing has begun or the order has shipped.

Contact

Stanley1913
780 Logan Ave, Toronto, Ontario, M4K 3C9, Canada
Email: Support@Stanleybay1856.com
Phone: (782) 959-6549